What people ask us most

Each print shop in the network sets its own price list. Once you upload your files, we calculate the exact price at every shop that can print your order—just pick one. You'll find typical prices on the pricing page; Tiskárník adds no markup.

You pay Tiskárník—by bank transfer right after placing the order (just scan the QR code), cash on delivery with Zásilkovna (Packeta), or in cash or by card at the branch when you pick up in person. If the print shop doesn't confirm the order within 48 hours or turns it down, we refund your transfer automatically.

Yes. It's calculated deterministically from the selected print shop's price list, so what you see before you order is exactly what you pay. Optional delivery shows its price next to each option; in-person pickup is free.

No. You can place an order without an account—you get a link with an access key that lets you track and manage it. Save the link; it's the key to your order.

PDF, Word (.docx), Excel (.xlsx) and images (JPG, PNG, GIF). For PDFs and Word documents, we count the pages automatically; for other formats, you can adjust the count by hand.

Yes. The basic settings apply to all files at once, but you can fine-tune each file separately—different paper, color and number of copies. You can also add a note to each file and to the whole order.

You can check the status anytime on the order page: awaiting confirmation, accepted, printing, ready for pickup. The print shop confirms every order by hand.

It can happen—say, they've just run out of a specialty paper. If you've already paid, we refund you automatically, usually within 1–2 business days. Your files stay uploaded, so you can simply pick a different shop from the comparison.

Yes. Until the print shop confirms it, you can cancel instantly and free of charge on the order page. After that, you can request a cancellation there—the print shop decides. If you've already paid, we refund you automatically once the order is canceled, usually within 1–2 business days.

Put it in the note on your order or on the file—the print shop sees it before confirming. If anything needs clarifying, message the shop right from your order page; you can attach a photo or a PDF to show what you mean.

Through Messages on your order page—open the chat window in the corner or click “Message the print shop.” You write straight to the shop handling your order and can attach photos or PDFs. If they reply while you're away, we'll email you, and you can answer right from that email. And if things get stuck, “Get Tiskárník Support involved” brings us into the conversation.

In person at the branch you chose—you'll find them all in the print shop listing and on the map. Selected print shops also deliver to parcel lockers or to your door by courier.

A shared pickup place—a faculty reception, a library desk or an agreed meeting spot—where any print shop in the network delivers your finished prints. In the order you see Points next to the branches, each with its cheapest offer; the price already includes delivery. We e-mail and text you as soon as your prints are at the Point. They wait 7 days on a shelf or in a box, 14 days at a staffed desk—once you've taken them, just confirm the pickup on the order page.

In-person pickup is usually possible shortly after the print shop accepts your order. For delivery, you see the expected number of days next to each option before you order—some shops even deliver the same day.

Each print shop sets the price of its own delivery methods, and you see it before you order. In-person pickup is always free. More on the delivery page.

Your files are available only to the print shop you ordered from—it downloads them through secure links so it can print them. They aren't shown anywhere else. See the details in our privacy policy.

Yes—many print shops offer recycled paper; you'll find it in the filters and in the print settings. Read more about eco-friendly printing.

Absolutely! Signing up takes a few minutes, your price list stays under your control, and you pay only a fair 5% commission on completed orders—no monthly fees. Everything you need to know is on the Join Tiskárník page.