Cookie policy

Cookies are small files a website stores in your browser. Some are necessary for the site to work at all; others help us improve it. Without your consent, we use no cookies for tracking or advertising.

Essential cookies—the site cannot work without them. They store your choice from the cookie banner and provide basic security on the CDN side. They are always on.

• cc_cookie (Tiskárník)—remembers your choice from the cookie banner. Valid for 6 months.
• __cf_bm, _cfuvid (Cloudflare)—tell humans apart from bots and protect the site. Valid from one session up to 30 minutes.
• ink_internal (Tiskárník)—set by the print-shop app once a print shop or an administrator signs in. It tells the site not to count your views of print shops in their statistics. Holds nothing about you. Valid for 1 year.

Browser storage—besides cookies, the site keeps in your browser (localStorage and sessionStorage) only what you need for your order: the access key to your order, so you can reopen it without hunting for the link; a message to the print shop you've started but not yet sent; whether the Messages window is open and how large it is; and small preferences you set on the order page. For as long as the tab is open, the site also remembers which print shops were already shown to you, so the same display is not counted twice—no identifier, nothing that identifies you is sent. While a print shop is on your screen, the site lets it know every half a minute that somebody is looking right now—sending only a random tab mark that says nothing about you and disappears when you close the tab. None of it is used for tracking or advertising, and you can delete it along with the site data in your browser settings. A draft message is deleted automatically once you send it.

Analytics cookies—only with your consent. We use PostHog (hosted in the EU) to see which pages are useful and where visitors get lost. With this consent we also record how you move around the site (clicks, scrolling and what is shown) to find where an order got stuck. We hide what you type, file names, addresses and messages in the recording, and delete recordings after 30 days. We do not sell the data or build profiles from it.

• ph_…_posthog (PostHog)—an anonymous visitor identifier and session information. Valid for 12 months.

Marketing cookies—only with your consent. We use Google Ads measurement to see which ad campaigns lead to an order. We do not target or personalise ads for you. Operated by Google Ireland Ltd., which may process the data outside the EU under the adequacy decision for the EU-U.S. Data Privacy Framework.

• _gcl_au (Google)—links an ad click to a later order. Valid for 3 months.
• _gcl_aw, _gcl_gs (Google)—keep the ad-click identifier when you arrive from Google Ads. Valid for 3 months.

You can adjust your choice anytime via the Cookie settings button in the site footer. Alternatively, just delete the cookies in your browser and the banner will appear again.

How we handle personal data is described in the privacy policy. For anything else, reach out at podpora@tiskarnik.cz.